Sympathetically connecting the grade I listed cathedral building to its 1980s chapter house, the new welcome centre at St Albans Cathedral provides a visitor entrance, retail space, interpretation and exhibition areas and other facilities. The architecture is respectfully understated with steel windows by Steel Window Association member, Steel Window Services and Supplies helping to achieve the overall aesthetic.
The welcome centre is designed by conservation architect Simpson & Brown. The context of the historic Norman cathedral site demanded careful consideration of the materials palette. The existing cathedral and chapter house buildings feature metal-framed and leaded windows. It was felt that the new welcome centre extension should complement the existing fabric yet be easily recognisable as a modern intervention.